For Courses, Events and Expeditions held in the UK

Cancellation Policy

Cancellations & Refunds (UK)

If we (NOMAD MOUNTAINEERING) cancel -

If we (Nomad Mountaineering) cancel a full refund will be issued unless we (Nomad Mountaineering) cancel because of the weather then no refund will be issued and we will work with you to load you onto another course.  Weather cancellations are at the discretion of Nomad Mountaineering and will be based on safety and travel considerations.

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If you (THE CUSTOMER) cancel -

Unfortunately, due to extremely limited spaces on our courses we will be unable to refund your deposit (maximum 50% of the course total). Where full payment has been made when booking, 50% of the total will be refunded.  We will refund up to 50% for cancellations made with up to 6 weeks notice in advance of the course start time.  No refund will be issued after that period.

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Chargebacks

If a Chargeback is raised by you via your bank or card issuer then Nomad will consider the booking as cancelled in line with the above terms. Nomad Mountaineering may elect to dispute the Chargeback via the prescribed channels offered by the payment provider.

The Chargeback Process can take approximately 40 to 50 calendar days to reach a conclusion and in certain circumstances, longer. Under no circumstances can a booking be altered, amended or cancelled whilst an unsettled Chargeback is in progress and payment and cancellation dates will still apply. Customers may not make any new bookings whilst a Chargeback is in dispute. Where such disputes are found to be in favour of Nomad Mountaineering,we will pass on to the you “the customer all Chargeback fees levied against us along with an administrative charge of £250 (which ever is greater)

Health & Risk Policy

Health & Risk Policy (UK)

The following is applicable to participants of any activities - by booking with Nomad you hereby accept agreement of the following:

You should always consult your physician or other healthcare provider if you have any concerns or queries regarding suitability to participate in strenuous activity.

I understand that there is a risk of injury associated with participating in the events and activities booked though Nomad Mountaineering

I hereby assume full responsibility for any and all injuries, losses and damages that I incur while attending, exercising or participating in this event . I hereby waive all claims against Nomad Mountaineering & Events Ltd, its instructors, or partners of individually or otherwise, for any and all injuries, claims or damages that I might incur.

The following is applicable to participants of any Mountain and Outdoor Adventure (UK) activities.

Mountain and Outdoor Activities are, by definition, hazardous pursuits with an inevitable increase in risk when these pursuits become more demanding. All participants in our activities must take this consideration very seriously as participation is also acknowledgement and acceptance of these risks.

I understand climbing, hill walking and mountaineering are activities with a danger of personal injury or death. By participating in these activities I am aware of and accept these risks as well as responsibility for my own actions and involvement.

Safety Policy (UK)

A key outcome for Nomad Mountaineering to educate and equip people to mitigate risk and deal with unforeseen circumstances in outdoor pursuits. We cannot remove all risk to ourselves, our instructors or our clients so we ask all clients to carefully consider the scope of the courses against considerations of skill, fitness and acceptance of risk. All our activities and equipment are assessed by a series of thorough risk assessments and method statements.

Nomad Mountaineering utilises carefully vetted and fully qualified freelance instructors and holds Public Liability Insurance. Our instructors also hold public liability or, in some cases, are covered through our policy. We always recommend clients take our personal injury and cancellation insurance and can advise accordingly on who provides this.

General Terms and Conditions

General Terms & Conditions (UK)

We (NOMAD MOUNTAINEERING) reserve the right to:

  - Amend a course to reflect the variable and changing weather and travel conditions.  This incudes, but is not limited to; location, content covered and timings. 

 Nomad will keep clients continually appraised with up to date information regarding such changes.

 - Remove anyone deemed unprepared for the event. This includes but is not limited to lack of suitable clothing and kit.

PLEASE NOTE THAT B2  (Crampon Compatible) Boots are mandatory on all Winter Courses.  Failure to have these will result in your place being forfeited without refund.  Please contact us for advice.

Nomad will provide kit lists and requirements in advance where applicable and are always available to offer the best support and advice.  In some cases specialist kit is provided or available.